With

X-Comm, you’ll automatically have a built-in help desk and ticketing system that you can use

to provide fast and efficient support to your users.

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Attachment Support

Allow your users to attach specific file types to their tickets for better support and

reference.

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Unlimited Support Categories

Create unlimited support categories for better

organization and support assignments

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Assign

Tickets to Different Technicians

You can easily assign helpdesk tickets to different

admins for support right through the support interface.

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Automatic Alert

System

The help desk system automatically sends email alerts to admins when a user

submits or responds to a ticket. Alternatively, users get an email alert whenever an admin

responds to their issue.

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Auto Close Inactive Tickets

Automatically close inactive tickets

after a certain amount of days. This is great for keeping your help desk organized.

Lists

X-Comm allows you to create unlimited mailing lists where your users can

subscribe and unsubscribe to via their members area.

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Unlimited Follow Ups Per

List

Each mailing list allows you to create unlimited follow up messages. Send each

follow up on a different interval, giving you the ability to “keep in touch” with your

prospects and customers automatically.

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HTML and Text Newsletters

Create HTML and/or Text Based Newsletters using the

built-in HTML editor. Upload photos and images for use in your newsletters or follow up

messages.

Auto Subscribe and Unsubscribe

Users can automatically subscribe or unsubscribe

right from their members area, or via links in your emails.

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Custom Mailing Lists

Per Product

Create product-based mailing lists that users are automatically subscribed

to when they purchase a particular product. This is great for things such as follow-up

courses, instructional information for your product and more.

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Automatic Email

Archiving

X-Comm gives you the option to archive all emails sent by X-Comm for your

records.

With X-Comm, you can create unlimited content pages such as blogs or web pages right in your

admin area.

HTML Page Editor

Use the built-in HTML editor to create full-blown HTML pages or

blog entries easily.

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Create a Blog

With X-Comm, you can quickly

create your own blog with support for drip-feed scheduling content, Add content for public

viewing or have it posted exclusively to your members in the members area.

No HTML

Knowledge Required

You don’t even need any HTML knowledge to design a web page in X-

Comm. Just use the HTML editor to type in your content, upload images, change styles and so

much more.

Build Basic to Advanced Pages

X-Comm allows you to create basic pages using the

HTML editor, but you can also add your own custom HTML files if you want. All you have to do

is upload your HTML file and enter the full path to your file right in the X-Comm Admin area.

Unlimited

Content Categories

Setup unlimited content categories for each page or blog entry that

you make.

Send Status Updates on New Content

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With

Built-In Integration with Ping.FM, you can automatically send status updates to many of your

social networks such as Facebook, MySpace, Twitter on any new content that you post. Easily

share your new blog entries or articles automatically using Ping.FM.

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Unlimited FAQ Articles

Quickly add Frequently Asked Questions (FAQ) articles for

users to read about right in your X-Comm admin area. Make it easy for your customers and

prospects to find out more about your products and services through your own FAQ page.

Unlimited FAQ

Categories

Create unlimited FAQ categories for better organization of your articles.

Remote Word Press Publishing

X-Comm even gives you the option to automatically

publish your blog entries from X-Comm to any remote Word Press blog.

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Facebook Share and

TweetMeme

Get users to retweet and share your blog entries using the built-in support

for TweetMeme and Facebook Share.

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With

X-Comm, you no longer have to buy another affiliate marketing program. It’s already built-in.

The affiliate marketing features are completely integrated to a point where you can customize

your commissions for each product, user, group, level, and more.

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Up to 10 Commission

Levels

X-Comm supports up to 10 commission levels for your affiliate program. Give

your members all the incentives to promote and recruit more for you with different commission

amounts per level.

Integrated Downline System

X-Comm allows you to manage your

affiliate downlines easily. Each of your users can view his / her downline’s details, email

them, as well view their photo.

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Custom Commission Manager

You’ll get true support for custom commissions on a

per product, per level, per group setting. You can enable or disable commissions for any

product, and change the commission amounts for other products so you can maximize revenue

without sacrificing promotional incentives.

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Support for Viral

Marketing Tools

Viral Marketing Tools such as AddThis and Social Twist are

automatically embedded on every single product page.

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Affiliate Tools

Included

The X-Comm affiliate marketing system gives you 8 different marketing tools

that you can enable for your affiliates to use for promotion. Banners, text links, text ads,

HTML ads, email ads, viral PDFs and videos are all included.

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Website Replication

System

Create Unlimited Replicated Web Pages for your Members. X-Comm gives you the

option to create multiple website templates that can be replicated to each of your users.

Establish a more effective online presence and give your members more tools to promote your

products and services.

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Advertising Trackers

Track all of your advertising using the built in

ad tracking module. Create different ad tracking URLs and use those to track hits and clicks

for any of your ads you place on Adwords or Yahoo.

Google Analytics

X-Comm also

supports Google Analytics. Just add your Analytics code in the X-Comm admin area and track all

of your store’s web pages automatically

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Affiliate Referral Coupons

Generate regular and recurring coupons automatically

for affiliate’s to use for promotion. Every time an affiliate coupon is used, that affiliate

gets the commission. Great for offline marketing promos.

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Performance

Bonuses

Give your affiliates motivational incentives through performance bonuses. Give

them flat fee bonuses or group upgrades based on sales or commissions earned.

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Create Affiliate

Profiles

X-Comm gives you the option to enable affiliate profiles that allow them to

recommend products right from your site.

Show Affiliate Username on Pages

Automatically show the referring affiliate’s name, username and even their photo right on

your home page after a referral.

Unlimited Affiliate Groups / Tiers

Create

unlimited affiliate groups / tiers with different commission amounts per level. You can even

create memberships for each affiliate group as well. Reward affiliates by upgrading them to

different groups with higher commissions.

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X-Comm allows you to sell both physical products and digital products from one interface.

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Membership

Products

You can also sell membership based products, such as those that require a

recurring fee. You can even setup different discount groups and affiliate groups for each

membership that you create.

Digital Product Protection

If you sell digital

products, you can protect them from prying eyes as X-Comm allows you to store them outside

your publicly accessible site. Users who purchase your digital downloads can only download

them from your members area. You can even add expiration options and limits to it as well.

Invoice and Billing Manager

If you sell memberships, X-

Comm can automatically invoice and bill your members for each and every billing period.

Shipping Estimator

Allow customers to get shipping estimates before having to

checkout

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Dropshipping Capabilities

X-Comm has some dropshipping capabilities allowing

you to setup different vendors for each product, and alerting your dropshipping vendors

automatically via email for order shipments.

Support for Discount Groups

If you

ever wanted to setup discount groups for any of your customers, you can do that with X-Comm.

Allow certain customers to always get a percentage discount whenever they order from your

store. You can even charge a fee to be a part of a discount group, almost like Sam’s Club or

Costco

Integrated Marketing System

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you no longer need to get a separate affiliate program. It’s completely integrated, with

support for custom commissions, affiliate coupons, webpage replication, affiliate profiles and

so much more.

Custom Commission Manager

Have you always wanted to charge

different commissions per product, maybe even disable some products from generating affiliate

commissions? With X-Comm, you can tailor your affiliate commissions for every single product

you have. Create custom commissions per product, per commission level, even per affiliate user

or group.

Affiliate Marketing System

Get a full-fledged affiliate marketing system

complete with marketing tools like banner ads, viral PDFs, viral videos, website replication

and more.

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Setup Brands for

More Options

Setup your store with different manufacturers or brands such as DKNY,

GAP, Apple, or Microsoft. This gives your customers more choices and options to choose from.

Easily Upload Photos and Videos

The shopping cart module allows you to have

different photos as well as videos for each of your products. For example, you can give users

an introductory video explaining your product’s benefits and features.

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Take Orders Online and

Offline

X-Comm allows you to process orders both online and offline, so if you’re the

type to get orders over the phone, you can do just that right through the admin interface.

Simple Checkout Process

Your customers will be able to order easily with X-

Comm’s simple checkout process. Returning customers can also just login and have their

billing and shipping data automatically filled in for new orders.

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Sell Unlimited

Products

X-Comm does not restrict you to selling 10, 50, or 100 products like other

shopping carts do. Many of them will charge you a higher fee just to sell more. X-Comm gets

rid of that so you can sell as many different products as you want.

Currently Supported

Modules

X-Comm currently supports the following modules out of the box. We are also

adding new ones as soon as we can.

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Access to Website

Templates

Download dozens of professionally-designed website templates for free or for

a small fee. Give the impression of professionalism without the expense of costly web

designers

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Stats and Reporting

You’ll get a variety of reporting tools to show

you just how well your store is doing, from top sales, to top affiliate earners.

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